Tag Archive for: video

More and more companies are turning to video as a way to communicate with customers, vendors and the general public. Often the CEO finds him or herself front and center. What can you do to make your leader come across better on camera? Here are five tips from my work coaching on-camera performances from a wide range of national and international leaders.

Hire a makeup artist.  Often makeup is an after thought or considered to be “only powder,” but a makeup professional—one who is trained for on-camera uses, not salon or theatrical makeup—can make all the difference in how your CEO looks and feels.  He or she also has tools to keep bald pates from looking shiny, can keep shirts from wrinkling, and ties from drifting. A good makeup artist is also a conversationalist, making your leader feel more comfortable before the camera. The $600 day rate is well worth it!

Have the CEO review the script ahead of time. Often whoever has written the script will keep it from the CEO until the last moment, trying to avoid a lot of revisions or politics. The result is your on-air talent is now not fully comfortable with the copy.  This tends to lead to more mistakes and copy changes while the cameras (and dollars) are rolling. Making sure your CEO has seen the copy and is comfortable with the style of language. Making the the verbage both accurate but also conversational and easy to say out loud will be critical to your success.

Choose clothing that works for Television. If your CEO is more comfortable in shirt sleeves, don’t make him put on a jacket. If she loves wearing bold colors, bring them on. But avoid tight herringbone patterns in jackets and ties, as these can cause a “moray” or shifting of the lights and darks back and forth when they conflict with scan lines on a monitor. Shooting in High Def can minimize this, but it’s best to be safe.

Use a Teleprompter…Sometimes. If your CEO is comfortable with a teleprompter and there is a lot of copy, it’s best to use one.  Teleprompters are designed to fit over the lense of a camera so that the eye line of the individual speaking goes directly to the viewing audience. I’ve often done training sessions with teleprompters ahead of time, so leaders with less experience feel better stepping on stage and before the cameras.  If your CEO is happy with bullet points, those can also go up on a prompter.

Keep Everyone Out of the Eyeline.  Often a CEO has various press secretaries, assistants, consultants, etc. who must be present any on-camera appearance. Do your best to keep them out of his or her eye line during taping. They can often become an unintentional distraction. They can also raise the anxiety level of someone without extensive on camera experience.  A calm and focused CEO is one who comes across with confidence.

If you have a story about putting your CEO or other leadership on camera but you’d rather stay anonymous here, feel free to share them with me at amy [at] amydelouise [dot] com.

Columns and Arches sPromoting a brand in a recession is a challenge. Budgets are slimmed. Staff are trimmed. And you don’t have much time to pull campaigns together.  But consider trying what wardrobe stylists have recommended for years before spending a lot on new services—“shop in your own closet”!

What do I mean by this? Well, you may already own the best tools to promote your brand:  pre-existing photo and video content. This archival content is a gold mine that can be re-purposed to promote your organization and your brand in advertising campaigns, newsletters, YouTube and website videos.

Finding Your Content

You’re not alone if you are having trouble locating your existing content.  This summer, NASA released its “restoration” of the 1969 moonwalk video–restored because they actually lost or destroyed the original footage of the most important event in the agency’s history.  You probably have video or photographs of important achievements by your organization. But do you know where they are? And are they in a format you can now use?  Here are some ways you can improve this resource so it is just a click away from helping you be cost-efficient in your brand marketing.

Tips to Make Access Easy

  1. Identify key people and events that are essential to your product, service or mission.
  2. Locate photographs of these items.
  3. Scan stills that are not digital. Be sure to scan at high enough resolution (at least 300dpi for video, even higher for print) to use for print and video projects.
  4. Organize photos into folders on your server that are easily accessible to others throughout the organization and share a list of what you have available.
  5. Be sure you own the copyrights to these images, and have the permission of people featured and indicate in the file any photo credits required.
  6. If you want to be able to share photos with outside consultants, ad agencies or press, consider a software package such as Portfolio by Extensis or Cumulus from Canto.
  7. Create an index of your videotapes. Archiving video for in-house editing departments could fill another blog post, so I won’t get into those details here. But even if you don’t edit in house, you may have boxes of tapes you don’t know what to do with. You may only have consumer copies of videos you hired others to produce (i.e. DVDs or VHS). Or you may have some Betacam-SP tapes—a professional format that is just beginning to phase out–hanging around the office.  It’s best to organize these according to Source Footage (the original tapes shot in the field) versus Final Masters (or copies). It’s easier to use source footage to create new products, but sometimes masters or even consumer copies can be used.  At the very least, create a spreadsheet that lists each of your tapes, the date they were made, and a rough idea of the content (i.e. who was interviewed). Even a basic Excel spreadsheet will be searchable. Or you can get more sophisticated with various video archiving software tools, especially if you have an in-house editing system.
  8. If you have the capability, digitize mini-clips of the video footage you are most likely to need, such as an important CEO speech, highlights of a recent event, etc., so folks who might need to access them have a sense of what’s available.

Future-Proofing

  1. Moving forward, make sure you acquire video and photos in the highest possible quality, so they can be multi-purposed easily. Save video masters in digital codecs that are not going to change with the latest technologies (such as loss-less animation codec or MPEG-4) as opposed to tape formats.
  2. Have a process in place so that anyone who acquires video or photos for your organization sends originals or copies to your communications/marketing department so that they can be catalogued and archived for future use.

Your archival media is connected to your brand marketing, and can save you money and help you tell your story.  It’s a resource that sometimes gets overlooked, but is actually worth thousands of dollars that you won’t have to spend again if you keep it up to date and organized.

If a picture is worth a thousand words, then a video is worth ten thousand.  That’s why You-Tpower snackube, Vimeo and other online video tools have become so useful to small businesses, nonprofit organizations and federal agencies who in the past may have avoided video because of the cost of mass distribution. (The cost of quality production isn’t necessarily cheap, but if you are able to get your video 100,000 views rather than 100, obviously your cost per view goes way down).

So what are video content best practices?

After having produced roughly 400 such projects, here are my Top Five Tips for Creating Successful Video Content:

1.  Know How the Video Fits Into Your Brand Plan. You have a great story—someone touched by your organization, or some important piece of information that needs to be disseminated to the public. Great. But know how it fits into your overall messaging and branding strategy. Will your name or the name of a particular product/service be consistently mentioned? Are you trying to promote recognition for your organization, for a particular project or person? Do you need to build support for an initiative or connect viewers to your larger mission? Will there be other supporting media for this video content? (i.e. direct mail and/or email campaigns to drive traffic?)  Do you need other lives for this content after it is first published (see #4)?

2.  Know Your Target Audience. If your audience is “everyone,” think again.  Develop target sub-demographics and learn what kinds of content appeals to them.   If your story has multiple parts/levels, consider breaking into smaller pieces and placing the content with different headings/links in order to attract the right audience.

3.  Buy the Best You Can Afford. Remember what your mother once told you about buying a dining room set?  “Buy the best you can because you want it to last.”   Many organizations make the mistake of thinking that if something is going to appear on the web or in a podcast, it can be produced on a shoestring because it’s a one-use item.  To the contrary, every penny you spend should be powerful and credible.  The production plan should include multiple ways to use your source material after the initial roll-out.  For example, if you have an interview-driven story, plan the interviews so that other selects can be used elsewhere (and make sure your permissions cover this alternate usage!).  Background footage (“b-roll”) can also be re-purposed.  My personal preference is to shoot high definition, widescreen video because it makes a bigger impact even when compressed for the web, since it degrades less.  But whatever your format, a polished production, professionally produced, will also allow you to “multi-purpose” the end-product more reliably, pulling parts for your website, your intranet, an email campaign, or a large-screen projection at a major donor event.

4.  Make it Short and Sweet. When watching television, people can relax in their favorite comfy chair, and even then the average program contains only 22 minutes of actual content.  On the web, viewed in a tiny box, in a show that likely does not contain professional actors and perhaps offers a glimpse of you speaking or some kind of advocacy message, your time-frame for catching attention drops to minutes.  And when you consider mobile video going to iPhones and the like, we’re talking seconds.  So make every second count. That means using visuals, music, audio, graphics–everything at your disposal–to make a message with impact. (Important note on copyright: make sure the visuals and audio belongs to you, or that you’ve licensed it for mass distribution!)

5.  Measure Impact. Speaking of impact, measure it! So many organizations produce video content without a handle on whether or not it is effective. Plan a way to find out. It could be a short email survey to a random sampling of people who received your web link or signed up for you podcast. It could be an audience survey for a live event. It could be simply aggregating the data already provided to you by You Tube or your podcast distributor.  Analyzing and disseminating this information amongst your leadership and communications team will help you refine your approach the next time.